Airplane policies regarding allergies
Special Meal Requests
Air Transat cannot guarantee food free of peanuts or seafood products, or that allergens won't be present in the food or snacks served on board. We strongly suggest that passengers suffering from food allergies bring their own food and snacks for the duration of the flight. However, please note that food and beverages brought from home are subject to liquids, gels and aerosols restrictions. Some countries, including France, may require a medical certificate or prescription when carrying food through the security checkpoint. Talk to your physician about the allergy emergency "Epi-pen" (epinephrine).
Our policy regarding customers with allergies
Allergies to peanuts and nuts
We have phased out peanuts from all packaged bar snacks onboard our aircraft in all classes of service. In addition, we have also replaced our other packaged snacks products with non-peanut alternatives wherever possible. However:
We cannot offer a special meal that is nut-/peanut-free.
We cannot guarantee that the complimentary meal or other food items served on board will be free from peanuts, peanut by-products or any other food to which a person may be allergic, as it would be impossible to manage with our many caterers, their suppliers and sub-suppliers.
We cannot be responsible for passengers who may bring peanuts or other products on board, or for any residue that may remain on or between seat cushions.
If you have an allergy to peanuts or nuts, you may request that a buffer zone be set up around your seat* in order to help avoid the risk of exposure. Here's what you need to know:
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Oxygen and Other Special Services
Alaska Airlines and Horizon Air acknowledge customer concerns regarding peanut allergies. For this reason, we do not want to create false expectations with regard to the aircraft environment.
We are unable to guarantee a peanut or allergen-free flight, nor can we prevent other customers from bringing peanuts or products containing peanuts onboard our flights.
We will make every effort to not serve peanuts in the entire row where an affected traveler is seated, as well as the seats one row directly in front of and behind, creating a "peanut buffer zone."
In order to receive this service, we need the following assistance from a traveler:
Once a reservation is confirmed, contact Alaska Airlines/Horizon Air Reservations and notify the representative that you are requesting a "peanut buffer zone" for a traveler with a peanut allergy.
At the departure gate for each flight, please advise the Customer Service Agent that you have requested a "peanut buffer zone."
As you board the aircraft, please advise the Flight Attendant that you have requested a "peanut buffer zone."
If, for any reason, we are unable to provide a "peanut buffer zone" for a specific flight, Alaska Airlines/Horizon Air will allow the affected traveler and his or her party to change or refund their ticket(s) without a change fee.
more on website....American Airlines
American recognizes that some passengers are allergic to peanuts. Although we do not serve peanuts, we do serve other nut products and there may be trace elements of unspecified peanut ingredients, including peanut oils, in meal and snacks. We make no provisions to be peanut-free. Additionally, other customers may bring peanuts on board. Therefore, we cannot guarantee customers will not be exposed to peanuts during flight and strongly encourage customers to take all necessary medical precautions to prepare for the possibility of exposure.
British Airways (UK)
British Airways inflight meals do not contain peanuts or peanut products. However, we cannot guarantee meals and snacks are completely peanut free as they may be prepared alongside other peanut products.
Please be aware that passengers may bring their own peanut products onboard the aircraft and other types of nuts (e.g. walnuts or cashews) may also be offered as part of our inflight menu.
Peanuts may be used in snacks in our British Airways airport lounges.
Some passengers may have allergic reactions to peanuts. Due to operational and supplier limitations, Cathay Pacific Airways cannot under any circumstances guarantee a peanut-free environment to passengers either in our aircraft cabins or airport lounges. If you require a peanut-free environment, Cathay Pacific Airways cannot provide this.
Peanut snacks are an integral part of the Cathay Pacific service. However, from 1 October 2010, passengers with peanut allergy can request that non-peanut containing cocktail snacks be served in their class of service on a Cathay Pacific flight.
Provided Cathay Pacific receives a properly documented request no less than 72 hours prior to the scheduled flight departure, Cathay Pacific will endeavour to provide cocktail snacks not containing peanuts to all passengers in the same cabin (i.e. first, business or economy). Please direct your request to your local CX reservation Office and submit a completed MEDA form in reference to the passenger’s condition.
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Special Meals and Nut policy
Continental is committed to the safety of its customers, including customers with peanut allergies. We do not serve packaged peanut snacks on our flights; however, some in-cabin food offerings may still contain nuts or trace amounts of nut ingredients, including peanuts. Additionally, other customers may bring peanuts on board. Accordingly, we cannot guarantee the aircraft and food offerings of Continental will be 100% peanut-free. If you have health concerns, we strongly encourage you to take all necessary medical precautions to prepare for the possibility of exposure during flight.
When you notify us that you have a peanut allergy, we'll create a buffer zone of three rows in front of and three rows behind your seat. We'll also advise cabin service to board additional non-peanut snacks, which will allow our flight attendants to serve these snack items to everyone within this area.
Gate agents will be notified in case you'd like to pre-board and cleanse the immediate seating area. We'll do everything we can, but unfortunately we still can't guarantee that the flight will be completely peanut-free.
Customers with Disabilities
Hawaiian Airlines recognizes that some people are allergic to peanuts or other nut products. Hawaiian Airlines does serve macadamia nuts in the first class cabin and a snack pack with pretzels in the main cabin. Due to last minute equipment changes and the possibility that other customers may bring peanuts or other nut products onboard, and because there may be trace elements of unspecified peanut ingredients in other meals and snacks, we cannot guarantee there will not be peanuts or peanut-related products in-flight. Please consider the possibility of exposure on any aircraft, particularly when accepting any in-flight meal or snack. We strongly advise passengers to take all necessary medical precautions to prepare for the possibility of exposure.
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We cannot guarantee a peanut or nut free environment within the airports or onboard our flights. We do our utmost for the care of our passengers as we do not supply peanut products onboard. While we advise the contracted catering companies to avoid such products, they cannot guarantee that there won’t be any traces of such products from their suppliers.
If this is of concern, please let us know at the time of booking or at the airport. Passengers are highly recommended to bring their own food for personal consumption in such situations. Once onboard our in-flight Manager will make a courtesy announcement requesting the consideration of the other passengers in avoiding the consumption of such products. While we cannot guarantee the compliance of this request, we will do our best in providing the information to those onboard your flight.
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US Airways recognizes that some of our passengers are allergic to peanut products. However, due to last-minute aircraft changes and the possibility that other passengers may bring peanuts onboard, we cannot guarantee that no peanut products will be onboard.
Because we cannot accommodate 'peanut-free' snack requests and the possibility that peanut-related ingredients may be contained in meals, we encourage passengers to bring their own food items onboard the flight.
Virgin Blue (Australia)
If you have an allergy that results in Anaphylaxis you must make your booking through our Guest Contact Centre (internet discount fare will be honoured)
A medical clearance form, a letter from a medical practitioner or a management plan signed by a medical practitioner is required if a passenger
believes they suffer this condition and they do not have the appropriate medication.
Please be aware of the following prior to travel:
Medical clearance will be required by persons who believe that they have this
condition but are not in possession of appropriate medication for treatment, a
letter or management plan from their medical practitioner (Please note that there is no minimum validity date required for this clearance, that is, the Guest does not need to obtain regular Medical Clearance from their doctor as they can utilise the same Medical Clearance regardless of the date of travel).
Failure to carry either appropriate medication, a management plan signed by a medical practitioner, a letter from a medical practitioner or a Medical Clearance Form (PDF, 143k) may result in boarding being denied.
Appropriate medication must be carried on board for any life-threatening allergy.
We cannot guarantee that our aircraft are free of nut products or other allergens onboard.
Food sold onboard the aircraft may contain traces of nut products and other allergens. In light of this, you may prefer to bring your own food on board for consumption.
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Guests with Allergies
Guests who have allergies to nuts, peanuts or animals should pack any necessary medication they require (e.g., antihistamines, EpiPen®, Twinject®, asthma inhalers, etc.) in their carry-on baggage, not in their checked baggage.
While our food items do not contain nuts or peanuts, some of WestJet’s on board snacks may contain traces of nuts or peanuts, and we recommend that guests with severe allergies to nuts or peanuts bring their own food items. Please note that we do not have microwaves or refrigerators onboard.
Guests who are not comfortable with the possible exposure to allergens in the aircraft cabin may wish to consider an alternate means of transportation in order to avoid the risk of a reaction.
Guest notification and information
When guests identify themselves to WestJet as having severe allergies at the time of booking, we are able to provide clarity on WestJet’s policies and procedures relevant to allergic/asthmatic reactions.
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Airlines constantly update and change their allergy policies, look at websites, ask questions and travel with care more on travelling with allergies.